Privacy Policy

Personal Information

  • The Grocery Guys may collect the following personally identifiable information about user: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the app you visit/access, the links you click on the app, the number of times you access the page and any such browsing information.

  • What information is or maybe, collected from user?

  • As part of the registration process on the application, Groceryguys app may collect the following personally identifiable information about user: Name including first and last name, email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the app you visit/access, the links you click on the app, the number of times you access the page and any such browsing information.

  • How do the grocery guys app collect the Information?

  • The grocery guys will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The app may contain links to other app. The grocery guys is not responsible for the privacy practices of such app which it does not own, manage or control. The app and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to the app.

  • How is the collected information used?

  • The grocery guys will use your personal information to provide personalized features to you on the App and to provide for promotional offers to you through the App and other channels.The grocery guys will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you.The grocery guys will use this information to preserve transaction history as governed by existing law or policy. The grocery guys may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers.The grocery guys will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party app. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of the grocery guys for the purpose of creating additional features on the app, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behaviour and transactions.

  • With whom your information will be shared

  • The grocery guys will not use your financial information for any purpose other than to complete a transaction with you. The Grocery Guys does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services, you've requested and such information is necessary to provide these products or services with the information may be shared with The grocery guys business associates and partners. The grocery guys may, however, share consumer information on an aggregate with its partners or third parties where it deems necessary. In addition, The grocery guys may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the App’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

  • How do we protect your information?

  • To protect against the loss, misuse, unauthorised access, damage and alteration of the information under its control, The Grocery Guys has in place appropriate and reasonable security measures and safeguards, in compliance with applicable laws. For example, The Grocery Guys servers are accessible only to authorised personnel and your information is shared with the authorised personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although The Grocery Guys will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this app, you agree that The Grocery Guys will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties. By using this app or providing information, you agree (i) that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Application; and (ii) that we can take adequate physical, managerial, and technical safeguards to preserve the integrity and security of your data till the time you use the Application or the services provided by the Application (directly or indirectly).

  • How can you correct inaccuracies in the information?

  • To correct or update any information you have provided, the App allows you to do it online. In the event of loss of access details, you can send an email to: wecare@thegroceryguys.co.in

  • Impacts due to Changes in The Grocery Guys Business

  • If The Grocery guys engages in a sale of some or all of The Grocery Guys assets or stock, merger, acquisition, dissolution, bankruptcy, reorganization, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g. due diligence), some or all Other Information may be shared or transferred as part of the transaction thereof, subject to standard confidentiality practices and in accordance with the Indian laws.

  • Policy updates

  • The Grocery Guys reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the app.

  • Contact Information

  • Email id: wecare@thegroceryguys.co.in

    Tel: +91 7383733575